Momenti Preziosi is a Jewelery located in Via Giardino, 11 71032 Biccari (FG) Italy.

 

Purchase conditions

It is possible to buy in our online store in different ways:

Bank transfer - The transfer must be made no later than 7 days from the date of purchase. After the 7 day limit, the purchase order will no longer be considered valid, and all items will be put back for sale, in every way provided by Momenti Preziosi (Website, Shop and other).

For purchases outside Italy, is not allowed the cash on delivery payment

In case your address information are missing, Momenti Preziosi will try to contact you by email or phone to get that information.

In this case it could be a delivery delay.

Shipment

If won't be issues on your address information, Momenti Preziosi will shipping your order within 24 hours from your purchase date.

There could be delays on holiday periods as (Christmas) or if there will be extra communications on our web site.

All the products listed on this web site, are available in our storehouse 

In case the product ordered won't be available in our store, Momenti Preziosi will contact you by email or phone to communicate you a potential shipping delay.

In that case you will be able to choose if to proceed to buy or asking the total refund. 

Right of withdrawal

Momenti Preziosi wants you to be completely happy with your purchase. If for any reason you are not satisfied, you may contact our Customer Care by phone at +39 0881.234034 or by email at info@gioielleriamomentipreziosi.it

The legislative decree (DL 22/05/99. n.185) allows you to withdraw from purchase contract, that legislation is valid for the purchases did at a distance, where the customer haven't been able to see the product.

To perform the right of withdrawal it is necessary to send us within 10 working days from the date of receiving goods, a communication with your will to perform the right of withdraw.

The shipping costs will be at your expense. 

The right of withdraw lose if the returned product won't be whole, that is: missing of original packaging, elements absence of product (accessories, warranty, etc) damage to the product due to causes other than transport.

 Procedure for exercising the right of withdrawal:

If you have purchased on our online store and you aren’t satisfied, you can cancel the order following this simple procedure:

You must ship at Momenti Preziosi within 10 days from the date of delivery (the date of delivery is ascertained from courier document) a registered letter or also an email at (info@gioielleriamomentipreziosi.it) the following will:

Will of right of withdrawal, description, brand, model and quantity of the goods.

You must ship the product using any courier do you prefer, dispatch the product carefully packaged in the original packaging and complete with all accessories, instruction manuals and everything originally contained.

Ensure the shipment against theft and damage, and bear the related costs.

If the returned products has not been insured for the value indicated on the invoice, in case of damage or loss during transport, -Mechanical Valuables- reserves the right to charge for any damages incurred by retaining them from the sums to be reimbursed.

Indicate the sender's data on the packaging and send the product to the following address -Momenti Preziosi- Via Giardino, 11 71032 - Biccari (FG) Italia.

Upon arrival of the parcel in the warehouse, the product will be examined to assess any damage or tampering and presence of all parts (the substantial integrity of the returned goods is an essential condition for the exercise of the right of withdrawal).

Momenti Preziosi will proceed, by bank transfer, Paypal or any other method of payment, to the reimbursement relative to the cost of the goods shipped not before the receipt of the goods.

Invoice

If would you like to receive the invoice, you must communicate in advance by the following email:

info@gioielleriamomentipreziosi.it, providing all the necessary data to make the invoice

The most important thing is to provide also the tax code in addition to the VAT number.

Other

Momenti Preziosi reserves the right to change these Terms and Conditions at any time, with or without notice.